Support

Last updated: June 22, 2026

This page provides support contact details for StarMynd offerings, including Amazon seller integrations that use Selling Partner API or Amazon Ads data.

Contact

Email: hello@starmynd.com
Website: starmynd.com/amazon
Privacy policy: starmynd.com/privacy

What to include in a support request

Your company name and the email used during onboarding.
Whether the issue relates to SP-API authorization, Amazon Ads access, reporting, or account setup.
The marketplace or region involved.
Any screenshots or exact error messages.

Account access and revocation

If you want to revoke StarMynd's access to your Amazon account, you can do so through your Amazon application permissions screen. You can also email us to request assistance and data deletion handling.

Response expectations

Support is handled by email. Response time depends on scope and urgency, but StarMynd uses this address as the primary contact mechanism for onboarding, support, and privacy requests.